Q:How about your company ? A:Taichuan is a manufacturer specializing in intercom system and home automation for 21 years. We have 18 production line factory,all product producing and manufacturing in house. You can contact the sales staff to take real-time video of the factory for you. Q. Can you do customized design and size? A: Certainly. We specialized in ODM & OEM. Q: Warranty A: 1 year Way,Remote support the software problems Sending replace parts for hardware problems Q: Payment terms A: Sample 100% payment before production Bulk order T/T 30% in advance to start order and 70% balance before shipment. OEM order T/T 50% in advance to start order and 50% balance before shipment. Q. How long is your production lead time? A: Sample order 1-2 days, mass production 15-20 days for neutral items, 7 days if the items we have stock.
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